“Poor Ike…. Now…he’ll give an order and not a damn thing is going to happen.”
Feedback has to be built into the decision to provide a continuous testing, against actual events, of the expectations that underlie the decision. Decisions are made by people. People are fallible; at their best, their works do not last long. Even the best decision has a high probability of being wrong. Even the most effective one eventually becomes obsolete.
When General Dwight D. Eisenhower was elected president, his predecessor, Harry S. Truman, said: “Poor Ike; when he was a general, he gave an order and it was carried out. Now he is going to sit in that big office and he’ll give an order and not a damn thing ...
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