Abandonment must be practiced systematically.

“To abandon what?” and “To abandon how?” have to be practiced systematically. Otherwise they will always be “postponed,” for they are never “popular” policies.

In one fairly big company offering outsourcing services in most developed countries, the first Monday of every month is set aside for an abandonment meeting at every management level from top management to the supervisors in each area. Each of these sessions examines one part of the business—one of the services one Monday, one of the regions in which the company does business a month later, the way this or that service is organized the Monday morning of the third month, and so on. Within the year, the company ...

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