Chapter 16REFERRAL PROSPECTING

Importance of Referrals and How to Obtain Them

As we learned earlier, the number one reason that senior executives will choose to engage with a salesperson is a referral from inside or outside the company (Source: “Selling to Senior Executives,” Kenan-Flagler Business School, University of North Carolina). Knowing this, who do you think might provide good referrals?

Satisfied Clients Are an Untapped Asset

Existing satisfied customers potentially represent a huge untapped asset for salespeople. Happy, satisfied customers will often brag about their selection, and as a result, they are more than happy to help a salesperson succeed with finding new accounts.

How to Ask for Referrals

The notion of asking an existing ...

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