CHAPTER 18
Not So Smart
AN ELDERLY MAN walks into your electronics store and slams a box down on the counter. “This is the third time I’ve had to bring back one of your stupid, defective computers,” he says, loudly and angrily. “None of them have worked!”
You ask him politely what went wrong, and he exclaims that he can’t even select anything on the screen with the mouse. Noting that this was the third computer he has had to return, you offer to set it up in the store and test it for him. As you do so, he also shares that he is a retired professor who is “pretty smart” at most things.
After you plug in and power up the computer, he grabs the mouse, holds it in mid-air, and points it toward the screen like a remote control. Clicking furiously, ...
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