Chapter 6

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Tectonic Shifts

Seeing what is happening and responding effectively is a key capability. Arrive too early for the party and there are no guests, arrive too late and you are cleaning up the trash.

—George Day1

Several years ago when the Google Books project, which aims to digitize all of the world’s printed books, was getting started, the librarian from one of the universities that had signed up for the plan met with Google’s two cofounders. When the two asked the librarian if he had any concerns he said, “I’m wondering what happens to all this stuff when Google no longer exists.” Later, after that encounter, he said, “I’ve never seen ...

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