PREFACE

The number one predictor of your success in today’s borderless world is not your IQ, not your resume, and not even your expertise. It’s your CQ, a powerful capability that is proven to enhance your effectiveness working in culturally diverse situations. And CQ is something anyone can develop and learn. Research conducted in more than thirty countries over the last decade has shown that people with high CQ are better able to adjust and adapt to the unpredictable, complex situations of life and work in today’s globalized world.1

CQ or cultural intelligence is the capability to function effectively in a variety of cultural contexts—including national, ethnic, organizational, and generational. It’s a whole new way of approaching the age-old ...

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