NOTES
Chapter 1
1. All characters in the dialogues, screenshots, and product examples used in this book are fictional.
2. Anderson, Janna and Lee Rainie, Pew Internet Project, “Millennials Will Benefit and Suffer due to Their Hyperconnected Lives,” February 2012.
3. 2010 Study on the State of Performance Management, A report by WorldatWork and Sibson Consulting, October, 2010.
4. Welch, Jack with Suzy Welch, Winning, New York, HarperCollins, 2005.
5. DeNisi, Angelo S., and Avraham N. Kluger, “Feedback Effectiveness: Can 360-Degree Appraisals Be Improved?,” The Academy of Management Executive (1993–2005), Vol. 14, No. 1.
6. Ibid.
7. Welch, Jack with Suzy Welch, Winning, New York: HarperCollins, 2005.
8. Eichenwald, Kurt, “How Microsoft Lost Its ...
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