PART I
INSIGHT
‘If you only have a hammer, you see every problem as a nail.’
ABRAHAM MASLOW
I was catching a train, so I parked in the station car park I’d used a hundred times before. I called the pay by phone service … to discover it wasn’t working. Luckily, my ashtray had enough change to feed the meter. As I got to the meter, another man was standing there, typing the phone number written on the meter into his smartphone. He’d just had a conversation with someone walking away, who I think had told him it wasn’t working.
‘The pay by phone isn’t working,’ I also told him. ‘It’s not recognising the location number.’
‘I haven’t got any choice,’ he replied grumpily. ‘I don’t have enough change.’
It’s stayed with me, that very brief conversation with ...
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