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The CPO: Transforming Procurement in the Real World by Peter Scharbert, Armin Scharlach, Stephen Easton, Michael F. Strohmer, Christian Schuh

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Things are going well. We’ve turned the corner and now results are flowing through. The tool that shows our financial procurement performance has demonstrated that procurement can bring results to Heartland’s bottom line.

However, a curious episode occurred. I’m still not sure what started it. Friday afternoon, Ross called me into his office for a meeting on short notice. Garner, our CFO, is there as well.

“Come on in, Thomas,”, said Ross. “I asked Garner to join us. Hope that’s okay with you.”

“Sure. What would you guys like to talk about?”

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