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The CPO: Transforming Procurement in the Real World by Peter Scharbert, Armin Scharlach, Stephen Easton, Michael F. Strohmer, Christian Schuh

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Mallorca. An unusually mild and sunny Thursday morning for this time of year. The light breeze coming in from the sea is gently caressing the faces of Heartland’s procurement staff whom I am watching. They are sitting—not all of them perfectly at ease—in the stylish meeting room of the modern 5-star hotel my assistant booked for the summit. The glass front of the room has been removed, virtually turning the conference area into part of the sea-facing terrace where groups of lounge furniture are scattered around here and there, accompanied by small ...

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