Acknowledgments

Because this book is the culmination of several thousand conversations, I am struck by the immense debt of gratitude I owe to all those who shared their stories, insights, and philosophies as well as by the sheer impossibility of acknowledging everyone who had a significant influence. Yet certain conversational threads stand out particularly bright and strong in the weave that brings this together and need to be named.

I owe the deepest debt of gratitude to all the interview participants, formal and informal, who generously shared their experiences and reflections on organizational life. My hope is that at least some small portion of the wisdom, understanding, and humor in your tales comes through in the translation.

I would like ...

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