CHAPTER 3Right Tool for the Right User

With any BI deployment, there are different groups of users, all with distinct information and functional needs. The ways they want to access SAP BusinessObjects will also vary.

One group of users may be logged in to SAP BusinessObjects the majority of the workday, and will actively ask for more data, more resources, faster query time, and more functionality. Another group may never directly log in to SAP BusinessObjects, yet will make decisions from data delivered through SAP BusinessObjects, whether via a pushed e-mail report, a spreadsheet populated from Analysis Edition for Office, or data quoted by an analyst. Both groups of users are your BI customers, yet they will have very different needs that affect ...

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