Acknowledgments
As with any book, I first have to thank the readers of the previous editions who helped make this third edition a worthwhile endeavor. There were multiple times in this project that I think all of us wanted to give up, but our desire both to learn the new version and to share our insights with others motivated us throughout.
I would not have been able to undertake this project without my expert coauthors, Elizabeth Newbould and Clark Duey. This is the third book Elizabeth has worked on, so I congratulate her on sticking through the evolution from tech editor to coauthor! Thank you to Mark Stockwell, whom I have enjoyed working with for years as a consultant and newly as a technical editor. Writing a book in addition to their day ...
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