89 Bring Out the Best in the No Person
The No Person is task-focused, motivated by the intent to get it right by avoiding mistakes. Perfection is his or her standard: when shortcomings get in the way, the No Person despairs and finds negatives in everyone and everything.
When you’re dealing with a No Person, your task is to move from faultfinding toward problem solving. It may be impossible to stop the flood of negativity completely, but you may be able to turn the tide. Here are five steps to dealing successfully with a No Person.
Go with the flow. The worst thing you can do with No People is to try to convince them that things aren’t as bad ...
Get The Complete New Manager now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
