88 Bring Out the Best in the Nothing Person

Nothing People are passive, but they can be task-focused or people-focused depending on their intent—get it right or get along. When the intent to get along is threatened, shy people tend to withdraw and become ever more passive. When get-it-right Nothing People see their quest for perfection thwarted, they get frustrated and withdraw, convinced that nothing will change the situation, no matter what they say or do.

Although Nothing People seem to withdraw from conflict, inside they can be boiling cauldrons of hostility. Silence can be their form of aggression. Your goal with a Nothing Person is to break this silence and persuade him or her to talk. Here is a surefire five-step process to break your ...

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