86 Bring Out the Best in the Yes Person
Yes People have a strong people focus and a weak task focus. They are extremely disorganized and frequently overcommit themselves as they try to run their lives based on the desires of other people. Sometimes they don’t know how to follow through on something they’ve agreed to do; more often than not, they don’t think about the consequences of what they’re agreeing to do.
Yes People feel terrible when they can’t deliver something they’ve promised. Yet they rarely feel responsible, because they can always find circumstances beyond their control that have caused the trouble.
Your goal with the Yes Person is to get commitments you can count on. Here are five steps to bringing out the best in the Yes Person. ...
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