65 Put Heart and Soul into Your Team

In this global society in which we work, we tend to first learn about such business things as operations, finance, marketing strategy, productions, customer service, and so on. That can mean that as managers, we sometimes neglect the fact that, at their very core, organizations are about people and the relationships they develop in working together.

It’s the people and the teams they create that turn individual employees into a community of people working together to achieve individual and shared goals. And it’s because managers care about their people that this actually becomes possible. There’s a saying that goes: “People don’t care how much you know, until they know how much you care.” Why? Because when ...

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