General Troubleshooting Tips
Figuring out the cause of a problem is often the hardest part of troubleshooting, but by itself it doesn’t do you much good. Once you know the source, you need to parlay that information into a fix for the problem. I discussed a few solutions in the previous section, but here are a few other general fixes you need to keep in mind:
• Close all programs. You can often fix flaky behavior by shutting down all your open programs and starting again. This is a particularly useful fix for problems caused by low memory or low system resources.
• Sign out of Windows 8. Signing out clears the memory and gives you a slightly cleaner slate than merely closing all your programs. On the Start screen, click your user account tile ...