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The Complete Idiot's Guide to Microsoft Windows 8 by Paul McFedries

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General Troubleshooting Tips

Figuring out the cause of a problem is often the hardest part of troubleshooting, but by itself it doesn’t do you much good. Once you know the source, you need to parlay that information into a fix for the problem. I discussed a few solutions in the previous section, but here are a few other general fixes you need to keep in mind:

Close all programs. You can often fix flaky behavior by shutting down all your open programs and starting again. This is a particularly useful fix for problems caused by low memory or low system resources.

Sign out of Windows 8. Signing out clears the memory and gives you a slightly cleaner slate than merely closing all your programs. On the Start screen, click your user account tile ...

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