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The Complete Idiot's Guide to Project Management, 5th Edition by G. Michael Campbell PMP, G. Michael Campbell, Sunny Baker

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Project Definition Phase

For Project Alpha to become a reality, you, the project manager, now are responsible for defining the project. The first thing you need to do is make sure that you understand what the project is about and whether or not it can even be done! You need to interview key people, some of whom are stakeholders but others who may be experts in information systems, to have a better understanding of the CRM software and the requirements of each stakeholder. Also, you are aware that multiple vendors have products on the market, and the management team wants you to recommend the best one for Pinnacle. As you and your project team continue to work on the project, you undoubtedly will come up with more questions that you need to research ...

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