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The Complete Idiot's Guide to Project Management, 5th Edition by G. Michael Campbell PMP, G. Michael Campbell, Sunny Baker

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Communication and Leadership

Good communication and strong leadership go hand in hand. The project managers who consistently succeed in bringing their projects in on time and within budget are those who effectively manage the interactions and communications between people and organizations. The people working on your project and other members of the project team need to be comfortable with bringing issues to your attention. This goes for people who report directly to you, their managers, and your managers as well.
Three types of communications must occur for a project to be managed effectively:
1. Vertical communications. These are the up-and-down organizational communications based on the hierarchical relationships established on an organization ...

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