A Professional Decision-Making Process
You’ve probably heard managers referred to as “decision makers.” A good manager is exactly that. However, some managers dislike decision making, which is sad, since it’s a key part of their job.
Most managers who “pass the buck” are afraid of being wrong. They see any mistake as major failure. Usually they either lack confidence (or backbone, if you prefer) or work for superiors who can’t tolerate failure. However, some people simply don’t know how to go about making a good decision. They lack a framework for decision making. So here’s a six-step process for making business decisions (and personal ones, for that matter) in a rational way:
1. Define the problem. Most decisions relate to a problem or can ...