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The Complete Idiot's Guide to MBA Basics, 3rd Edition by Tom Gorman

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Dealing with Problem Employees

No one, and I mean no one, likes dealing with an employee who is performing poorly, slacking off, displaying personality problems, or undermining the outfit. Because no one enjoys the task, many managers try to “work around” problem employees rather than deal with them. As a manager, you owe it to your organization and to your good employees to hold problem employees accountable and, when necessary, fire them.
 
I’m defining a problem employee as one who is not performing or is disruptive, but whom you cannot or should not fire immediately. Few offenses warrant immediate firing. Most large companies limit these offenses to proven or admitted dishonesty (beyond stealing pencils), threatening language, violent behavior, ...

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