O'Reilly logo

The Complete Idiot's Guide® To Boosting Employee Performance by Susan Shelly, Marc Dorio

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Common Problems and What to Do About Them

Certain performance problems are common, meaning that most managers have to deal with them at some point in their work lives. Let’s look a little more closely at some common problems, such as absenteeism and inability to get along with other employees. But remember that nearly every performance gap should be dealt with using these steps:
1. Identify the problem.
2. Figure out why the problem is occurring.
3. Address the problem.
4. Have the employee take ownership by coming up with a solution to the problem.
5. Follow through by recognizing efforts for improvement.
6. Keep careful coaching notes throughout the process.
Let’s look more specifically at some of the problems you’re likely to encounter. ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required