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The Complete Idiot's Guide® To Boosting Employee Performance by Susan Shelly, Marc Dorio

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How to Give Good Feedback

Providing constructive feedback, both positive and negative, is a skill that managers need to practice in order to do well. Feedback can be offered in a manner that is either effective or ineffective. Ineffective feedback is not constructive and doesn’t serve your goal of boosting performance. To be effective and constructive, feedback must …
• Be specific.
• Focus on behavior.
• Be timely.
• Be nonjudgmental and factual.
Consider a couple examples of effective and ineffective feedback, both positive and negative:
Ineffective: “Hey, Jake, that was a really nice presentation you gave this morning.”
Effective: “Hey, Jake, the presentation you gave to the rest of your team this morning was really well organized and easy ...

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