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The Complete Idiot's Guide® To Boosting Employee Performance by Susan Shelly, Marc Dorio

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Six Proven Methods of Monitoring Performance

Monitoring employee performance isn’t difficult, but you can’t get it done by sitting at your desk. A concept called management by walking around (MBWA), introduced in 1982, is still considered good advice. Managers who aren’t seen are not accessible, nor can they have a good handle on how their employees are performing. Managers need to interact with their team members to see what they’re doing, hear their concerns and suggestions, and be able to help them improve in their jobs. MBWA entails spending at least 20 percent of your workweek out of the office and interacting with staff at every level. Managers are instructed to spend 80 percent of their MBWA time listening to employees and getting ideas ...

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