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The Complete Idiot's Guide® To Boosting Employee Performance by Susan Shelly, Marc Dorio

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When Good Communication Is Especially Important

Good communication is always important, but in some instances, it’s particularly crucial. New employees, employees who are tackling new situations or assignments, and employees who are experiencing performance gaps require special treatment in the communication department.
I know it’s not always (or ever) easy to find time to sit down with an employee to make sure you’ve communicated expectations or other information effectively and that the employee fully understands that information, but it’s worth it in the long haul. Undoing problems caused by poor communication takes a lot more time than getting it right in the first place.
PERFORMANCE GAP
Some managers downplay the importance of communicating ...

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