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The Complete Idiot's Guide® To Boosting Employee Performance by Susan Shelly, Marc Dorio

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How Well Do You Communicate?

Effective communication within a workplace goes beyond just passing along information. It facilitates healthy exchange of ideas and opinions, encourages creativity, fosters relationships, and provides the opportunity for resolving issues or solving problems. Yet in many organizations, communication is ineffective or even lacking. Many companies still talk around issues or exclude employees from discussion.
As you know, the manner in which we communicate has changed drastically in the past decade or so, with increased opportunities for communicating anywhere, at any time. Typed memos and notes on bulletin boards, formerly mainstays of intercompany communication, have given way to e-mails, webinars, tweets, and text ...

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