Chapter TenTracking Success: Merger Measurement Systems
When it comes to progress measurement, organizations have to keep their head in the clouds but their feet on the ground. The best integration measurement process strikes a balance between metrics focused on synergies and those focused on the day-to-day operations.
—J. Hemmer, vice president, pipelines, Lyondell Chemicals LP
During a recent client engagement, we presented the company's executive staff with the rationale and approach for a comprehensive process of deal measurement and feedback. After our meeting, the firm's integration manager teasingly chided us for “messing up a pretty comfortable arrangement.” “Until now,” he explained, “our executive team has had a ‘don’t ask, don't ...
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