C
HAPTER
IX
S
UMMARY OF
S
YSTEMS
T
HINKING AND
L
EARNING
Why Use a Systems Thinking Approach Model?
It provides:
1. A common, better, and more competitive framework for thinking, decision making, com-
municating, and working together to manage organizational change more successfully.
2. An increased understanding of how the parts of an organization should fit together to
support its desired outcomes.
3. A diagnostic tool to assess the degree to which an organization is achieving its desired
outcomes.
4. A new
orientation to life
that distills life’s complexities into four singular concepts that
allow you to successfully cope with all life’s details and complexities without losing sight of
your goals and destinations.
Language, Communications, and Key Questions

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