C
HAPTER
II
A
PPLICATION
: S
TANDARD
S
YSTEMS
D
YNAMICS
This chapter presents the 12 key questions and tools good Systems Thinkers know and use, as
well as the principles they are based on.
Tool
No.
The Applications
1 Systems Preconditions: Question—Which Entity?
— What entity (system or “collision” of systems) are we dealing with, and what are its
boundaries?
2 #1 Systems Question—Desired Outcomes
— What are the desired outcomes?
3 #2 Systems Question—The Need for Feedback
— How will we know we have achieved the desired outcomes?
4 #3 Systems Question—Environmental Impact
— What is changing in the environment that we need to consider?
5 #4 Systems Question—Looking at Relationships
— What is the relationship of x to y and z?
6 #5 Systems Question—The What or the How
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