Part III: Tactics and Techniques

You now have a solid idea of the environment in which you are marketing and some of the tools available to help. The chapters that follow will give you a soup-to-nuts account of everything else that contributes to a world-class marketing program. These chapters cover the following activities:

Image Planning—Assessing the situation and creating appropriate goals and strategies.

Image Programming—Creating initiatives for each stage of the conversion funnel in order to support the goals and strategies of the marketing plan. These ...

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