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The Complete Guide to Business Analytics (Collection) by Thomas H. Davenport

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15. Partners HealthCare System

Thomas H. Davenport

Partners HealthCare System was in 2012 the single largest provider of health care in the Boston area. It consisted of 12 hospitals with over 7,000 affiliated physicians. It had 4 million outpatient visits and 160,000 inpatient admissions a year. Partners was a nonprofit organization with almost $8 billion in revenues, and it spent over $1 billion per year on biomedical research. It was a major teaching affiliate of Harvard Medical School.

Partners was known as a “system,” but it maintained substantial autonomy at each of its member hospitals. Although some information systems (the outpatient electronic medical record, for example) were standardized across Partners, other systems and data, such ...

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