Chapter 9. Motivating the Sales Force

This chapter explores sales force motivation, the fuel that moves salespeople to act. Motivation is a major factor in a salesperson's performance.

This chapter is designed to help you:

  • Understand the five universal motivators: achievement, social affiliation, power, ego gratification, and survival

  • Understand special features of the sales job that affect motivation

  • Develop programs and management strategies that appeal to each of these five universal motivators to improve sales force performance

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