Troubleshooting Problems

The second half of this chapter will focus on using tools on the concentrator to troubleshoot common problems, including:

  • ISAKMP/IKE Phase 1 problems, such as

    - Policy mismatches

    - Authentication problems, including device pre-shared key authentication mismatches, device certificate authentication issues, and user authentication issues

  • ISAKMP/IKE Phase 2 transform set mismatches

Note

Following chapters will discuss many more topics on troubleshooting; for example, Chapter 12, “Cisco VPN Software Client,” discusses problems with MTU and address translation, and Chapter 19, “Troubleshooting Router Connections,” discusses problems with fragmentation.

ISAKMP/IKE Phase 1 Problems

In this section I’ll cover some common experiences ...

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