Preface

If you were to think about your work communication issues, what would they be? Are you paying attention to the “uh-oh” feeling in your gut when tension arises among people at work? Or do you ignore your intuition about these communication challenges and hope they will go away on their own?

As a professional speaker, management trainer, consultant, and former manager, I have worked with leaders from all over the world. They have ranged from potential managers to the most senior executives and officers. All had professional competence and were committed to their organizations’ success.

These managers work hard to continually expand their knowledge and skills. Yet, no matter what management topic we address, communication is usually the ...

Get The Communication Problem Solver now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.