Foreword
As a professional speaker, author, professor, and motion picture actor I like to think of myself as a good communicator. Yet, there are always times when I just don’t know how to express what I want or what I say is not perceived the way I had intended.
Communication seems so simple—so why is it so hard? It is the most important skill for success in business as well as in life. Studies show that people in organizations typically spend over 75 percent of their time in interpersonal situations.
That is why Nannette Rundle Carroll’s book, The Communication Problem Solver: Simple Tools and Techniques for Busy Managers, is so valuable. It is a practical, hands-on, no-nonsense approach to how to get your message across clearly and concisely. ...
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