O'Reilly logo

The Clean Coder by Robert C. Martin

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

3. Saying Yes

image

Did you know that I invented voice mail? It’s true. Actually there were three of us who held the patent for voice mail. Ken Finder, Jerry Fitzpatrick, and I. It was in the very early 80s, and we worked for a company named Teradyne. Our CEO had commissioned us to come up with a new kind of product, and we invented “The Electronic Receptionist,” or ER for short.

You all know what ER is. ER is one of those horrible machines that answers the phone at companies and asks you all kinds of brain-dead questions that you need to answer by pressing buttons. (“For English, press 1.”)

Our ER would answer the phone for a company and ask you to ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required