About the Website
This book includes a companion website, which can be found at http://www.wiley.com/go/cioplaybook. The password to enter this site is Colisto.
The website features templates that were developed for each of the seven steps described in this book. They are straightforward and easily customizable by you or your staff to create similar documents for your own organization. The following templates are included:
- Strategic Plan. The purpose of this template is to describe the plan to direct and manage all IT resources in line with your company's business strategy and priorities.
- Governance Framework. The purpose of this template is to describe the guiding principles and procedures for managing the innovation for business software and supporting technologies.
- Business Case. This template will help you describe how your proposal will address current business concerns, the recommendations and rationale of the project, and the justification.
- IT Scorecard. Use this template to convey how IT is committed to delivering value by providing innovative, cost-effective products and services to your company.
- Standard Responses to User Inquiries. Save time and gain consistency by using this template, which includes seven sample letters to help you and your team members respond to questions and requests from your user audience.
- System Feature Change Request. Use this template to document and communicate a request for a new system feature or a change to an existing system feature.
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