Endnotes

Chapter One

1. Anthony Bianco and Tom Lowry, “Can Dick Parsons Rescue AOL Time Warner?,” Business Week, May 18, 2003, accessed April 15, 2012, http://www.businessweek.com/stories/2003-05-18/can-dick-parsons-rescue-aol-time-warner.

2. Nina Munk, “Power Failure.” Vanity Fair, July 2002, accessed April 15, 2012, http://www.ninamunk.com/documents/Power Failure.htm.

3. Claudia Deutsch, “Healing from Executive Trauma,” The New York Times, March 18, 2001.

4. Louis V. Gerstner, Jr., Who Says Elephants Can’t Dance? Inside IBM’s Historic Turnaround (New York: Harper Business, 2002)

5. David T. Kearns and David A. Nadler, Prophets in the Dark: How Xerox Reinvented Itself and Beat Back the Japanese (New York: Harper Collins, 1993)

Chapter Two ...

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