FOREWORD

Vibrant companies and organizations rejuvenate themselves. They change. Products, services, customers, employees, systems…they are all impermanent. Some have argued that companies need to follow the human body model. We’re told the body replaces its cells every seven years. So if change is cyclical, why not do it well?

Change is stressful to both the individual and the organization, and people and organizations don’t perform well under constant stress. That’s what’s unique about this book. It focuses on human performance. It focuses on the stressors you don’t think about. It recommends how to renew and sustain performance during change, and how to provide meaning during chaotic times. Individual and organizational performance is multidimensional. ...

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