The Psychology of Signing On
We are hard-wired for self-preservation and therefore experts at assessing whether a new strategy, product, technology, or skill threatens or enhances our ability to thrive.
We do not endorse this new state until we know it’s safe.
Change managers must create that psychologically safe place by engineering success early and often. Provide the clues people will read and use to construct a positive and compelling story.
For each stakeholder group:
- Identify interventions that will provide those positive elements.
- Lay them out on a timeline.
- Roll them out to orchestrate success.
WHAT DOES A POSITIVE EXPERIENCE ...
Get The Change Book: Change the Way You Think About Change now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
