Communication Gotchas
WHEN
Are you too early? Are you saying things you’re not sure about yet? Is it too late? Have people already drawn their own conclusions and moved on without you? Is your timing unfortunate?
A message sent just before a weekend or holiday will get lost. And if you don’t coordinate with other major organizational happenings, your message will get swamped or trumped. A bonus, lay-off, day off, or regime change defeats your project news.
WHERE
Are you missing opportunities? What are the regular events for your audience? Meetings? Email updates? Websites?
Are you considering all the options? Where do people spend their informal worktime? Breakroom? Company gym? Chat rooms or communities? Be where they are. And bring your ...
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