The Change Book: Change the Way You Think About Change

I Already Told Them!

 

“Of course everyone in the organization knows about (check one)

• our new system.”
• our reorganization.”
• our product launch.”
• our _______________ (insert initiative name here)”

“I told them (check one)

• at the all-hands meeting.”
• in the memo.”
• on our website.”
• at the off-site.”
• in that one email.”

“So why are they (check one)

• asking so many questions?”
• starting rumors?”
• ignoring our requests for input?”
• not preparing for the change?”
• saying they have no idea what’s going on?”

Sound familiar? What’s the solution?

	Repeat It
	Once is not enough. People go through stages: exposure, ...