CHAPTER 5Look Your Best

THERE IS one main reason to be conscious of your physicality and appearance: because everyone else is.

People are always watching, and the higher your position in an organization, the more eyes are on you—sometimes to size you up, sometimes to learn and emulate, and sometimes to look out for your slipups.

One manager told me he makes a note after a candidate’s job interview as to whether the person cleans up the coffee cup that was used during the conversation or leaves it for someone else to pick up. Years ago a manager told me about an employee’s missing out on a job advancement because the boss had spotted him in the company cafeteria with dirty inside pockets on his khakis, which was visible when he sat down, and the ...

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