The other person
You don’t control other people. As you relate to them, you need to be aware of potential hazards that may interfere with smooth communications. Let’s go back to the four primary styles and identify hazards to be avoided when relating to each style.
A positive environment is created by reading and being sensitive to the other person. Once you understand the other person and where she is coming from, you are in a position to help her achieve her goal.
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