Authority and Responsibility
Authority and responsibility go together. One of the most frustrating situations in any person’s life is when there is confusion between authority and responsibility. This is usually a problem that is easily overlooked, even when it is sometimes blatant.
The manager cannot just tell an employee what to do. It is best when the manager asks the employee what has to be done to reach a desired result. The manager knows and is an expert on what the goals and vision of the company are. The employee is the expert on how a particular job needs to be done. When this sharing takes place, you have the beginning of communication.
When a leader has the courage to sincerely ask an employee, “How is the best way to do this or that?” ...
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