Diversity

There is a natural human tendency to like people who are similar to us. An outgoing person enjoys other expressive people. On the other hand, a reserved person is more comfortable with a low-key person. If this tendency is taken to an extreme, it will potentially cause imbalance and weakness for a team.

People behave as part of a group in certain definable ways. When you are trying to start the perfect team you should have diverse types of behavior present to develop balance. As discussed in Chapter 3, the most common model of behavior styles is the four-quadrant model of behaviors: Direct, Influencer, Steady, Cautious. This model is invaluable for understanding and managing a team. As we said earlier, it is easy to learn and very practical ...

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