KFIs (Key Function Indicators)

If you can’t measure it, you can’t manage it. Technology has given us the incredible ability to measure virtually everything. However, those measurements are useless unless they are examined, evaluated, and used to provide a context for continuous improvement and adjustments. The concept of using KFIs is to pick out the critical few things that must be closely monitored to have the maximum impact on results. Companies often pay particular attention to a few critical organizational metrics:

image ROI (Return on investment).

EBITDA (Earnings before interest, taxes, depreciation and amortization).

Market share.

Cash flow. ...

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