Chapter 15Love Is a Commitment

That night Michael sat in his office and thought about what the carpenter said and what it was like as they walked around the home improvement store together. He realized all those people weren’t drawn to J. just because he was great at his work. They were drawn to him because he loved his work and that’s what made him great. They also loved him because he exuded love in everything he did.

Michael had never thought of love as a strategy but now realized how it was missing from his work and business. He had stopped loving his business and started to fear it. He had stopped loving his work and started to dread it. When you love something that love shines through in everything you do and everything you create. He knew that at one point in his career but had stopped living it because of the stress, busyness, and fear that caused him to worry about the outcome instead of loving the journey.

He picked up a book from his desk that Sarah had bought him a few days after he got out of the hospital. The book talked about how busyness and stress are the enemies of great leadership, teamwork, customer service, and careers. It said that science tells us when we are busy and stressed we activate the reptilian part of our brain. This is significant because reptiles do not make decisions based on love. They are all about survival. If they are hungry they will eat you, not love you like the family dog would. They make decisions based on fear and survival. And so ...

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