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The Career Lattice: Combat Brain Drain, Improve Company Culture, and Attract Top Talent by Joanne Cleaver

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CHAPTER 10LATTICE FOREVER:To and Through Retirement

Confusing, contradictory, confounding healthcare paperwork maze, you’ve met your match. “I’ve spent 24 years in government. There isn’t a bureaucracy I can’t crack,” says Elisabeth Schuler Russell.

She latticed from the U.S. State Department to entrepreneurship. As founder and CEO of Patient Navigator, LLC, Russell calls on all her diplomatic skills to help sick patients and their loved ones sort through healthcare bills, directives, and requirements to ensure that they get the care they need.

“I get asked a lot, ‘How can you do this? You’re not a doctor or a nurse,’” says Russell. But doctors and nurses don’t do what she does—and therein lies her latticing lesson for baby boomers who are wondering ...

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